Effective Date: July 2025
At Calibre Studio, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our website, services, and communications.
We operate in Australia and the European Union (EU) and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Who We Are
Calibre Studio is a digital agency with over 20 years of experience in content production, design, marketing, and automation. We help businesses grow through tailored marketing strategies, AI-driven tools, and advanced lead generation solutions.
Website: www.calibrestudio.co
2. Information We Collect
We collect information in the following ways:
a. Information You Provide
Contact details (name, email, phone number)
Business information (company name, website, industry)
Payment and billing details (for clients)
Communication history (emails, forms, inquiries)
b. Information We Automatically Collect
Website usage data (IP address, browser type, pages visited, time spent)
Cookies and tracking technologies (see Section 7)
c. Information from Third-Party Tools
Data from platforms integrated into our services (e.g., GoHighLevel, Instantly, Make, Apify)
Social media profiles (when connecting accounts to our management platform)
3. How We Use Your Information
We use your information to:
Provide and manage our digital services
Communicate with you regarding inquiries, projects, and support
Send marketing emails or updates (with your consent)
Analyse website performance and user behaviour
Improve our products, services, and customer experience
Ensure compliance with legal and regulatory obligations
4. Legal Basis for Processing Personal Data (EU Residents)
For individuals in the European Economic Area (EEA), we process your personal data based on:
Your consent
The necessity to fulfil a contract with you
Compliance with legal obligations
Our legitimate business interests, provided these do not override your rights
You can withdraw your consent at any time by contacting us.
5. Sharing Your Information
We do not sell your personal information. We may share your data with trusted partners for:
Service delivery (e.g., software providers, payment processors)
Marketing automation (e.g., email platforms)
Lead generation tools and AI qualification platforms
Legal or regulatory compliance
All third-party providers are bound by confidentiality and data protection agreements.
International transfers of personal data, including to countries outside the EEA, are protected by Standard Contractual Clauses or equivalent legal safeguards.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorised access, loss, misuse, or alteration. This includes:
Secure servers and encrypted storage
Access controls and password protection
Regular security reviews of our platforms and tools
Despite our efforts, no method of online transmission or storage is 100% secure.
7. Your Rights (EU and International)
You have the right to:
Access, correct, or delete your personal information
Withdraw consent for marketing communications
Object to or restrict certain data processing activities
Request a copy of the data we hold about you
Request data portability (where applicable)
Lodge a complaint with a supervisory authority in your country
To exercise these rights, please contact us at hello@calibrestudio.co.
8. Cookies & Tracking
We use cookies and similar technologies to enhance your experience and analyse website usage. You can control cookie settings through your browser preferences. For EU users, we provide cookie consent options in line with GDPR requirements.
9. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated directly to you where possible.
11. Contact Us
For questions about this Privacy Policy or your personal data, please contact:
Calibre Studio
hello@calibrestudio.co